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To learn more about hard water and its effects on your washing machine, choose a topic from the menu below.
What Is hard water and limescale?
How can limescale affect my washing machine?
How can limescale affect my laundry?
How can I determine if I have hard water?
How can I protect my washing machine and laundry from limescale buildup?
 

Hard water refers to water that contains a high level of calcium, magnesium and other dissolved minerals. Hard water reduces the cleansing power of soap and leaves mineral deposits, also called "limescale," on the surfaces it comes in contact with.

Hard water results in the following problems:

  • A crusty buildup of minerals on the insides of all vital parts of your washing machine, resulting in the early breakdown of equipment and a shortened overall life.
  •  
    Limescale starts building up from the very first wash.
  • The failure of detergent to foam and reducing performance, necessitating the use of more detergent to wash clothes
  • Limescale build up on fibres that make clothes feel rough.